How do I contact customer service? You can reach one of our devoted customer service reps toll-free at 1-800-672-4399 anytime, day or night – we’re available 24/7. You can also chat or email [email protected], and we’ll get right back to you with a response.

How many active customers does Chewy have?

20.7 million active customers

Source: Chewy, Inc. Chewy now has 20.7 million active customers, up 7.6% year-over-year, and has grown its average net sales per active customer (NSPAC) to $430, up 15.6% from 2020.