Why is my PetSafe wireless collar not working?

The light may come on and fade out. Place the battery back into the collar and twist to lock. Confirm that the collar powers on. If the collar does not power on, replace the battery with a new RFA-67 battery.

How do I reset my PetSafe collar?

Press and hold the button on the collar until a beep is heard and the light flashes green to turn the collar on. Press and hold the power button for 10 seconds to reset the collar. The light turns red and the collar turns off.

How do I know if my PetSafe collar is working?

Hold the collar probes against the wire on the test light tool. The collar will test all 15 stimulation levels, causing the tool to flash at each level. Important: The test light tool will have a dim flash when testing low levels. If a flash is not seen, hold the tool on the collar until higher levels are being tested.

Why is my Petsmart collar not working?

Again, there are a few different reasons why this might be the case: No charged battery inside the collar. Collar receiver is switched off. Transmitter is not plugged into a power outlet.

How do I know if my PetSafe transmitter is bad?

Touch both points on the collar while it is ticking or beeping. If you do not feel a shock, then there may be a problem with the receiver collar. Make sure you touch both points on the receiver at the same time when you hear the collar beeping. It will tell you definitively that the fence is or is not working.

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